Untangle Ball Support

How to Play

Objective: Untangle all the connected balls so no lines cross each other.

Controls:

  • Drag any ball to move it around the screen
  • Locked balls (gray) cannot be moved
  • Spawning balls appear after a countdown timer
  • Solve the puzzle by arranging balls until all lines are green

Tips:

  • • Start by identifying balls with the most connections
  • • Work from the outside inward
  • • Use hints when stuck (tap the lightbulb icon)

Frequently Asked Questions

How do I get more hints?

Watch a short video ad for 2 free hints, or purchase hint packs: 25, 50, or 100 hints. You start with 3 free hints.

Why can't I move certain balls?

Gray balls are locked in place. You must work around them to solve the puzzle.

What are spawning balls?

Some balls appear after a countdown. Plan ahead and leave space for them!

How do I progress to the next level?

Complete the current level by untangling all lines. Your progress is automatically saved.

Why are some levels locked?

You must complete levels in order. Each completed level unlocks the next one.

Troubleshooting

The game is running slowly

  • • Close other apps running in background
  • • Restart your device
  • • Ensure you have at least 100MB free storage

Purchases not working

  • • Check your internet connection
  • • Ensure you're signed in to the App Store
  • • Restart the app and try again
  • • Contact support if the issue persists

Game progress lost

Your progress is saved locally on your device. If you delete and reinstall the app, progress will be reset.

Contact Support

For additional help or to report bugs:

Email: [email protected]

Please include:

  • • Device model (iPhone/iPad)
  • • iOS version
  • • Description of the issue
  • • Screenshot if possible

About

Developer:Abdülsamet Kalkan
Version:1.0.0
Category:Puzzle Game
Age Rating:4+

Privacy & Terms

Privacy Policy

Unity Ads may collect data for advertising purposes. You can opt out of personalized ads in iOS Settings → Privacy & Security → Apple Advertising.